Return Policy
ParaSupply aim to ensure you are happy with your purchase no matter what.
ParaSupply offers a 15 Days Satisfaction Guarantee: If you are not happy with the equipment for any reason, you may return an item within 15 days of delivery for a full refund(less postage). Items should be returned in re-saleable condition with original tags, documents, instruction booklets etc... All shipping costs are non refundable. Items must be returned by insured courier at the cost of the customer.
For defective items, we will cover the cost of registered airmail postage for items that are returned or exchanged within 15 Days as part of our Satisfaction Guarantee. Our return policy does not apply to defects that arise from misuse, abuse, or physical damage. Customers will be required to pay the shipping each way for items that are returned to us without defects.
Customers should contact us for a Return Authorization Number (RAN) before returning an item. No returns will be accepted without a RAN. If an item is returned without a RAN and an accompanying invoice, the item may be refused and returned to you at your own expense.